TERMS AND CONDITIONS OF USE
The technical organisation of this website is made and elaborated by DiversAround owned by Buceo The World S.L. with offices in different countries around the world.
The DiversAround team is formed by international member specialise in the diving industry since decades.
TERMS OF SERVICE
Welcome to the Terms of Service for the DiversAround website and any associated services. This is an agreement ("Agreement") between, DiversAround, the owner and operator of www.diversaround.com (the "Site"), the DiversAround software ("Software") and any services provided. By DiversAround or a service provider represented on www.diversaround.com ("Service (s)") and you ("you", "your" or "user (s)"), a user of the Site, the Software and Service .
Throughout this Agreement, the words "DiversAround", "we", "we" and "our" refer to our company, DiversAround and our Site, Software or any Service, as appropriate in the context of use. Of the words. Your ability to send or transmit any information to the Site and the Service, including, among others, texts, photos, photos, comments, designs, data or videos, will be called "Content" in this Agreement.
DiversAround has developed the Site and an online reservation system (the "Online Booking System") that allows people to browse, compare and reserve (the "Reservation") life on board cruise ship trips, accommodation and services. diving directly with a service provider (the "Service Provider"), including diving or diving packages, guided tours, diving safaris, courses, rooms and equipment rentals (the "Services").
By browsing, accessing and using the Site and using the Online Booking System, you acknowledge and agree that you have read, understood and accepted these terms and conditions.
The Parties agree on the following:
SCOPE OF SERVICE
DiversAround acts solely as an intermediary between you and the Service Provider and, through the Online Booking System, allows you to make a reservation directly with the Service Provider, and:
The reservation created through the Online Reservation System will constitute a direct contract between you and the Service Provider in accordance with the terms and conditions established in the reservation, which include, among others, the charges, costs, charges and taxes, and any cancellation or not. Show charges (the "Service Provider Terms"). You are solely responsible for reading and understanding the terms of the service provider before making a reservation.
DiversAround does not charge you for the use of the Site or the Online Booking System.
The information displayed on the Site is based on the information provided to DiversAround by the Service Provider (the "Service Provider Information"). The service provider declares that the information of the service provider is accurate, up-to-date and not in any way misleading. DiversAround does not guarantee that the information is reliable, accurate, complete or free of errors.
DiversAround does not endorse any of the Service Providers and makes no representations regarding the affordability, quality, security or suitability of the Service Providers, or their ability to provide the Services.
The order in which the information is displayed on the Site does not constitute an approval of any Service Provider. DiversAround could use an automatic classification process, which will be based on objective and fair criteria.
DiversAround will ask customers to comment on all aspects of the Services, and may publish such reviews on the Site.
Unless stated otherwise in the Service Provider's Terms, all rates and prices that are listed through the Online Booking System include the cost of the basic service, excluding surcharges, taxes and levies. The surcharges, taxes and mandatory liens, where applicable, are indicated through the Online Booking System and, in particular, during the payment process.
The services displayed on the Site are available for reservation and are subject to confirmation within 48 hours after the end of the reservation through the Online Booking System, and:
For services quantified in days, the service provider agrees to provide such services in strict accordance with the dates specified in the reservation.
For services expressed in units other than days, the Service Provider reserves the right to confirm availability on specific dates within the range of dates upon receipt of the reservation request. In the event that the Service Provider has limited availability during the date range specified in the reservation, the Service Provider agrees to notify you immediately of availability on specific dates within the date range so that you can plan accordingly or make arrangements alternative
All charges, costs, charges and taxes related to the Services are paid to DiversAround in the currency indicated on the booking confirmation. Once a user makes a reservation using the Online Booking System, DiversAround will pre-authorize the user's credit card. The user's credit card will be charged 24 hours after the confirmation of the Service Provider.
The Service Provider will clearly establish its cancellation policy in the Service Provider Terms.
Cancellation & Amendments
Different cancellation policies may apply to each reservation and for each reservation the guest needs to agree with the specific booking conditions provided by the operator.
No show for or early departure from a trip is considered to be the same as a cancellation after departure and no refund applies.
In case of a booking amendment request we will do our best to help you as a guest to find a suitable alternative trip depending on availability of operators.
In case of amendment or cancellation with a (partial) refund we will apply a 3% administration fee to cover our credit card, bank transfer and/or handling costs incurred, in addition to the cancellation policy as described. This fee is calculated on the total amount of the reservation. Cancellations always need to be submitted in writing by email (firstname.lastname@example.org) to avoid misunderstanding.
The operator depends on maintenance schedules (dry-dock) in their operating country. If the vessel is not in condition to sail or if there are any delays in the dry-dock, the operator has the right to operate the same itinerary with a different vessel. In this case the customers have to accept the change of vessel. If the standard of the vessel lacks important facilities compensation can be made, but this is not an obligation.
The operator has the right to replace the vessel and operate the same itinerary as long as the vessel offers similar standards as the liveaboard or cruise boat that was initially booked by the guest. diversaround.com will not be liable for disputes arising out of the appointment of a different vessel.
The operator has the right to change the cabin allocation depending on availability and the condition of the cabin for use.
In line with the industry norm, trips cancelled by the operator entitle you to a refund. Shortened trips entitle you to a proportionate refund, delayed trips to a choice of refund or re-scheduled trip, and lengthened trips have no extra charge.
BEFORE YOU TRAVEL
Make sure you meet the requirements for your nationality and entry into the country you are visiting,
Make sure your passport is valid for at least six months after the date you plan to leave the country
Dive insurance is mandatory for divers of all ages on all our trips: bring your certificate as proof
It is strongly recommended to take out a travel insurance that is appropriate for the type of dive vacation booked
Check the electrical standards (such as what plugs are used) in your destination country before you travel and bring the appropriate adapter if necessary.
Itinerary and number of dives are indicative and subject to weather and conditions: safety always comes first
The operator of the vessel is not responsible for civil unrest, terrorism, strikes, illness, epidemics, accidents, injuries, damage, loss and theft, quarantine, customs regulations, changes to flight schedules, delays, deportation or refusal of entry by immigration authorities and other circumstances beyond our control.
In the event of a change in the cruise itinerary due to a major cause there is no refund, if there would be a refund if the duration of a cruise were to change, the affected passengers will be offered a credit or refund of the cruise fare pro-rated for the number of days of reduction of the cruise itinerary that was scheduled.
In the event that a cruise is cancelled, the ship will make every effort to provide a suitable alternative including, the option to participate in another available ship.
If no alternative offered is accepted by the affected cruise passengers, the ship reserves the right to provide a refund of the amount of the cruise fare paid or not.
All divers must provide their dive certification card
Dive computers are mandatory
Local rates, fuel surcharges, distance rates, port fees, etc. may change without notice due to changes in government policy, changes in oil prices, etc. Changes are beyond our control and increases must be paid upon request. We will endeavor to inform you of any changes as soon as possible. A change in these rates does not give you the right to cancel the trip.
The Service Provider reserves the right to cancel or may suggest providing Services on an alternative date in the event that weather conditions make it unsafe to provide the Services on a date specified in the booking confirmation. If the Service Provider can not deliver the Services permanently as a result of acts of God, volcanic eruptions, tornadoes, tsunamis, floods, natural disasters, fires, acts of war or riots, the Service Provider will make a commercially reasonable effort to inform the Customer of the Service Provider without delay and reimburse the Customer of the Service Provider without deduction the amounts received in the payment of the Services. The scope of the costs to be paid or reimbursed to the Customer by the Service Provider by the Service Provider is limited to the costs directly related to the provision of Services in accordance with the reservation made through the Online Booking System , including dives, diving packages, guided tours, diving safaris. , courses, rooms, and equipment rental. The Service Provider is not responsible for costs, such as air fare, or any other cost that is not directly related to the provision of Services.
By reserving the Services through the Online Booking System, you agree that you have reviewed the standards and requirements of the Service Provider, including, but not limited to, the minimum certification requirements and diving experience, the diving insurance requirements, the personal information that the Service Provider requires you to provide and the forms that the Service Provider requires you to sign, such as the Medical Statement Agreement, Release of Liability or Assumption of Risk forms. You are responsible for understanding and complying with the requirements and we recommend that you check with the Service Provider about the requirements before making a reservation. Failure to comply with the requirements may result in your inability to use the Services, and a late cancellation fee may apply.
DiversAround may issue promotional codes applicable to Qualifying Services. Instructions on how to redeem promotional codes may vary and will be set out in the applicable terms. DiversAround reserves the right to modify or cancel the promotion codes at any time. Discounts apply only to services reserved through any of the DiversAround Sites. The service provider can provide the discount directly or DiversAround will compensate the amount of the discount if the service provider charges the total price at the time of payment of the services.
DiversAround makes no warranty, representation or warranty, express, implied or legal, with respect to the Site, the Online Booking System, the Information of the Service Provider, the Terms of the Service Provider, the Services or others. In no event shall DiversAround or its affiliated companies, directors, employees, agents or contractors (the "Representatives") be liable for any costs, loss, damage or injury (including, among others, personal injury or death, punitive damages). , direct or indirect damages, and consequential damages) and include, among others, the generality of the foregoing, the cost, loss, damage or injury related to: viruses or harmful components in the Site's software, interruption, delay or inability to use the Site or Online Booking System, and damage to computer equipment or other property; implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement; Information from the service provider that is inaccurate, incomplete, unreliable or misleading; or any act or omission of the Service Provider or its directors, officers, agents, employees or contractors, including, but not limited to, all claims related to the Reserve or Services of the Service Provider.
ONLY PERSONAL USE
You agree that you will not use the Site or the Online Booking System for any other purpose than personal and non-commercial use. You will not use the information for competitive use and will not copy, publish, display, download, reproduce, re-sell, scrape or establish any link to any information, content, services, products, images or software on the Site without written consent of DiversAround. You will not make any speculative, false or fraudulent reservation using the Online Booking System or attempt to advertise any service by posting comments or comments.
DiversAround is the exclusive owner of all rights, titles and interests of and over all intellectual property with respect to the Site and the Online Booking System. By posting reviews or comments, you grant DiversAround a non-exclusive right to use, reproduce and modify your reviews or comments in its sole discretion in order to inform future customers. You agree that DiversAround may decide to remove your revisions or comments from the Site at its discretion, as in the event that you consider your reviews or comments to be offensive.
LEGAL STRUCTURE AND APPLICABLE LAW
Diversaround.com Web Portal Inc. is a company duly incorporated in accordance with the international laws of Egypt. These Terms and Conditions will be interpreted in accordance with the applicable laws for tour operators.